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Respond to inquiries promptly, efficiently and with utmost courtesy
through our Public Assistance Counter (PAC) from Monday to Friday, 8:00 a.m. to 4:00 p.m.;
Ensure strict compliance with service standards in the delivery of
frontline services;
Subscribe to local and international best practices in statistical
processes and adopt quality assurance standards;
Provide technical assistance to clients and stakeholders specifically
the agricultural producers in accessing, analyzing and interpreting the
statistical products, including market information;
Offer a wide range of quality products and services which are readily
accessible to the general public;
Nurture an efficient, enthusiastic and competent workforce using
appropriate technologies;
Strive for the timely release of statistical reports;
Improve our statistical products and services to meet users'
increasing demand for statistics;
Value every client's comments, suggestions, and complaints; and
Empower the public with 24/7 access to statistics on agriculture and
related fields through the BAS main website (http://www.bas.gov.ph) and
the CountrySTAT Philippines (http://countrystat.bas.gov.ph).
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The
BAS Citizen’s Charter is crafted to highlight the agency’s
service standards that guide us in continuously improving the
quality of our statistical products and services that we deliver
to our clients and stakeholders. The Charter also spells out the
types of frontline services which the Bureau offers to the
public. It contains simplified step-by-step procedures on how
the data users can avail of our products and services.